so can anyone tell me please


Answer:
Close and save any documents that you may have open.

Click on the Begin button to open your Start Menu. The Start button looks like this:

When the Start Menu opens click on the All Programs menu option.

Click once on the Accessories Start Menu group.

Click once on the System Tools Start Menu group.

Click once on the System Restore icon. After you click on the icon, if a User Account Control window opens you should click on the Continue button.

You’ll now be at the System Restore screen


Answer:
Open your Start Menu, and type “system restore” into the Begin Search field. It'll appear under 'Programs'. Click it and there you go.

If your looking to reset the system back to factory settings, use the Recovery software that would have come with your PC, or just insert a Windows disk into the DVD-Rom and format the drive you want to do a clean install on.


Answer:
you should check out this site where you can get a sony vaio laptop for free

Answer:
You’ve to tell us your laptop's make & model.

Normally, there is an option in the Start Menu.